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Privacy Policy

At OsteoFix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it.

1. Information We Collect:

  • Personal Information: When you engage with OsteoFix for our services, we may collect personal information such as your name, contact details (including email address, phone number, and address), date of birth, medical history, and health insurance details.

  • Payment Information: If you make payments for our services, we may collect payment information such as credit/debit card details, billing address, and other relevant financial information.

  • Website Usage Data: We may collect data about your interactions with our website, including your IP address, browser type, pages visited, and timestamps.

2. How We Use Your Information:

  • Providing Services: We use the information we collect to provide you with our osteopathy services, including scheduling appointments, communicating with you about your appointments, and delivering personalized care.

  • Improving Services: We may use your information to analyze trends, track website usage, and improve the quality of our services.

  • Communications: With your consent, we may send you promotional materials, newsletters, or updates about our services.

  • Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

3. Information Sharing:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT support, or marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes of providing services to OsteoFix.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and outline your choices regarding your information.

4. Data Security:

  • We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

  • Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

5. Your Choices:

  • Opt-Out: You may choose not to receive promotional communications from us by following the unsubscribe instructions included in those communications or contacting us directly.

  • Access and Update: You have the right to access, update, or correct your personal information. If you would like to review or modify your information, please contact us using the information provided below.

6. Children's Privacy:

Our services are not directed to individuals under the age of 18. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

7. Changes to this Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised Privacy Policy on our website or through other appropriate means.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at: dan.fanthorpe@gmail.com

By engaging with OsteoFix's services or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.

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